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Email Us : contactus@sshis.nhs.uk
We Are The S&SHIS

Providing a Comprehensive Range of IM&T Services

Staffordshire & Shropshire Health Informatics Service is a large, well-established shared service provider hosted by Midlands Partnership NHS Foundation Trust. It is a mature IM&T organisation employing over 120 staff, who currently provide services and solutions to multiple NHS and other public sector organisations throughout the UK.

Customer Support
100%
We have the technology, assets and skills

Story Of Our Journey

S&SHIS was formed

In 2013 South Staffordshire Health Informatics Service and North Staffs IT Service joined to create Staffordshire & Shropshire Health Informatics Service

IS27001 Accreditation

Successful achieved accreditation for our Information Security Management System under ISO 27001

DCB1596 Secure Email Certification

Attained DCB1596 Secure Email Certification from NHS Digital for the locally hosted cross partnership email platform

Service Desk Institute Certification

Successfully achieved 2 star Proactive Service Desk rating at our first audit

Covid 19 Pandemic

Maintained high levels of service delivery to a 17,000 user base throughout the whole of the Covid 19 Pandemic

Service Desk Institute Certification

Successfully achieved 3 star Customer Led Service desk rating at our 2022 surveillance audit

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Skillset

Endpoint Configuration Engineer

Responsible for the centralised configuration and management of endpoint devices. This encompasses approximately 20,000 Windows client devices and 7,500 mobile devices, including the packaging and deployment of software applications and settings via Microsoft System Center Endpoint Manager, Azure / Intune, Active Directory / Group Policy, to agreed configurations and security baselines.

Configuration and Administration of 'Microsoft System Centre Endpoint Manager'
100%
Security Patch Management
100%
Problem & Change Management
100%